Returns & Exchanges
Did you love your order? If not, see below for all the return details.
- For merchandise returned *within* 60 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. If returned *after* 60 days, a merchandise credit will be issued at the original selling price.
- Benjamin North merchandise purchased at independent department stores must be returned to the location where it was purchased.
- Without an original sales receipt, merchandise qualifies for an exchange at the current selling price. Item(s) exchanged must be of equal or greater value.
- A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase.
- Final Sale Policy: all sale items purchased at an extra 50% off are final sale and cannot be returned or exchanged.
Return & Exchanging Online Orders
Return or exchange online orders by mail. Start your online return or exchange and print your return label. To locate your order number, sign in to your Order History.Â
